{"id":924,"date":"2024-01-30T11:31:48","date_gmt":"2024-01-30T11:31:48","guid":{"rendered":"https:\/\/asconsulting.aero\/?page_id=924"},"modified":"2024-02-20T13:39:31","modified_gmt":"2024-02-20T13:39:31","slug":"audits-en3","status":"publish","type":"page","link":"https:\/\/asconsulting.aero\/asc\/en\/audits-en3","title":{"rendered":"Audits-en3"},"content":{"rendered":"\t\t
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AUDITS<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Evaluation of your customer experience delivery<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Diagnosis<\/h4>

Our independent and tailored assessment of customer experience delivery offers a complete and qualitative vision complementary to other usual tools.
It can be implemented both for airlines and airports.<\/p>

Methodology<\/h4>

Tailored according to client’s objectives and scope.
Mystery auditor\/user.<\/p>

Assets<\/h4>

Unbiased observation and analysis.
Help in making the customer experience development decisions.
Frame for the <\/span>training\u2019s<\/span> contents for front line agents.
<\/span>Put into perspective with air transport industry best .standards<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Evaluation of stakeholders of reference or competitors<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Target: the company and \/ or airport of your choice.\nOur field audits as a benchmark tool allow to collect all requested information related to products and services as delivered by observed airline or airport.<\/p>\n\n

Methodology<\/h4>\n

Mystery auditor methodology recommended.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tBack<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

AUDITS Evaluation of your customer experience delivery Diagnosis Our independent and tailored assessment of customer experience delivery offers a complete and qualitative vision complementary to other usual tools.It can be implemented both for airlines and airports. Methodology Tailored according to client’s objectives and scope.Mystery auditor\/user. Assets Unbiased observation and analysis.Help in making the customer experience […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-924","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/asconsulting.aero\/asc\/wp-json\/wp\/v2\/pages\/924","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/asconsulting.aero\/asc\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/asconsulting.aero\/asc\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/asconsulting.aero\/asc\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/asconsulting.aero\/asc\/wp-json\/wp\/v2\/comments?post=924"}],"version-history":[{"count":34,"href":"https:\/\/asconsulting.aero\/asc\/wp-json\/wp\/v2\/pages\/924\/revisions"}],"predecessor-version":[{"id":1927,"href":"https:\/\/asconsulting.aero\/asc\/wp-json\/wp\/v2\/pages\/924\/revisions\/1927"}],"wp:attachment":[{"href":"https:\/\/asconsulting.aero\/asc\/wp-json\/wp\/v2\/media?parent=924"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}