Enhance your customer experience and quality of service
Airlines Services Consulting experts at your service

Our products

Product marketing and surveys

Marketing positioning, consumer profiling and expectation surveys, product development, corporate image ...

Quality of service

Quality and compliance audits, customer satisfaction evaluation, quality system definition and follow up...

ground products and services

Airport and agency front line staff customer relation, layout of commercial areas, lounge policy...

Flight attendants and onboard service

Assistance in selection, quality of service follow-up, audit, commercial training...

In-flight product and catering

Relationships with caterers and suppliers, food and drink policy, catering logistics, other products : specification, tender, selection...

Ancillary revenues

An innovative program oriented towards developing your ancillary revenues, with our partner Aircube...